Discussion topic: Broadband price
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Message posted on 04 Jun 2026 04:34 PM
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Broadband price
I currently pay £49 vs new customers who pay £23 . Why is that ?
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Message posted on 04 Jun 2026 04:37 PM
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Re: Broadband price
New customers are offered good discounts as an incentive to join. Most companies do this now. You probably took advantage of such a new customer deal when you first joined Sky.
If you can't negotiate an acceptable price for renewing then perhaps consider a move to an alternative provider, but in 18/24 months you'll be in the same position with them, and will be able to rejoin Sky if you wish and take up any new customer deals available at that time.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 04 Jun 2026 04:49 PM
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Re: Broadband price
If you are not a new customer then the £23 new customer offer doesn't apply to you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Jun 2026 04:53 PM
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Re: Broadband price
@Athoma if you no longer get discounts and you are out of contract, I'd perhaps suggest getting some quotes from other broadband suppliers and perhaps give Sky a call to see if they can offer something better. If not, I'd look to give notice and move. 👍
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