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Discussion topic: BroadBand return

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This message was authored by: Rehan1234

BroadBand return

Hi, I have cancelled my broadband subscription and I've been waiting for Sky to send me a pre paid return label but they haven't done so yet. So I request a label myself via their website and i got a return label with the 

Unipart Technology Logistics

National Distribution Centre

NDC

(Postcode)

address on it. I just wanna make sure that this is the correct return address for Sky so i dont send it to a wrong address. If anyone know wether this is the correct address or not, please help, thanks a lot

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This message was authored by: Daniel0210

Re: BroadBand return

Posted by a Superuser, not a Sky employee. Find out more

@Rehan1234 

It's a CV postcode.

 

If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband) for any loaned equipment they are expecting back.

Note: Sky may not ask for older hubs back such as the Sky Q hub.

This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Rehan1234

Re: BroadBand return

I followed the steps in the website you provided and I got a label with this return address:

Unipart Technology Logistics

National Distribution Centre

NDC

but i am not sure if i did it correctly and wether this is the address for sky returns, do you happen to know if this is the meant address?

This message was authored by: caesarome

Re: BroadBand return

Posted by a Superuser, not a Sky employee. Find out more

@Rehan1234 

If that it the only shown on the link when you go through the options then it is the correct address. I returned a device earlier his year and that is the address I used.

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