Discussion topic: BroadBand return
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Message posted on 15 Jun 2025 03:43 PM
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BroadBand return
Hi, I have cancelled my broadband subscription and I've been waiting for Sky to send me a pre paid return label but they haven't done so yet. So I request a label myself via their website and i got a return label with the
Unipart Technology Logistics
National Distribution Centre
NDC
(Postcode)
address on it. I just wanna make sure that this is the correct return address for Sky so i dont send it to a wrong address. If anyone know wether this is the correct address or not, please help, thanks a lot
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Message posted on 15 Jun 2025 03:46 PM
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Re: BroadBand return
It's a CV postcode.
If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband) for any loaned equipment they are expecting back.
Note: Sky may not ask for older hubs back such as the Sky Q hub.
This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 15 Jun 2025 03:50 PM
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Re: BroadBand return
I followed the steps in the website you provided and I got a label with this return address:
Unipart Technology Logistics
National Distribution Centre
NDC
but i am not sure if i did it correctly and wether this is the address for sky returns, do you happen to know if this is the meant address?
Message posted on 15 Jun 2025 04:09 PM
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Re: BroadBand return
If that it the only shown on the link when you go through the options then it is the correct address. I returned a device earlier his year and that is the address I used.
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