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Discussion topic: Box not big enough to return sky equipment

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This message was authored by: glenn2017

Box not big enough to return sky equipment

The box that I have been sent isn't big enough for the items that sky have asked me to return.

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This message was authored by: caesarome

Re: Box not big enough to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@glenn2017 

You can use any packaging you have or can get from a shop as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

 

 

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This message was authored by: Mark39

Re: Box not big enough to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

You can use your own packaging if you wish: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

 

Or ask Sky for more.

This message was authored by: Daniel0210

Re: Box not big enough to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@glenn2017 

And you've posted on the Sky+ board which doesn't need returning. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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