Bogus call e-mail

[richard363]

Today I received a phone call allegedly from Sky claiming they could reduce my monthly bill by 40%. They also offered me a free Ipad or Tablet as compensation for what I had already paid, which I declined. Although they got details of my email address and postal address. when they started to ask me for bank details I immmediately declined to give them and rang off.

[Daniel0210 · Accepted solution]

@richard363 

It's worth keeping an eye on your account for bogus orders.

Scammers try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

See this link

https://www.sky.com/help/articles/account-takeover 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.