Bills

[Aileenharris]

I had two items I been paying that payment came out on the 2nd of April then on the 4th of April I had my new phone payment come out and you taking another payment from the old payment why have you taking the payment again two days later ???

[PandJ2020]

---

@Aileenharris wrote:
I had two items I been paying that payment came out on the 2nd of April then on the 4th of April I had my new phone payment come out and you taking another payment from the old payment why have you taking the payment again two days later ???

---

You are not contacting Sky Customer Services here - just other customers.  (We can't see your bills)

Did you swap your phone?