Bills wrong too many times

[OliveB76]

Feeling a little annoyed, have been given multiple guarantees about the amount I am paying each month, but amounts are £20 more at least. Fed up of ringing to put it right. After 24 years it may be time to leave. I have had to ring 3 times now and its still messed up.

[caesarome]

@OliveB76 

If you are seeing a £20 increase then a discount you had is ending or has ending as these are time limited so doesn't last forever as at most they would last the length of the minimum term on the contract. If you have already spoken to Sky about agreeing a new discount then what do your future bills show ?