Bills going up

[LadyGarty]

Just wondering why my broadband and talk package has suddenly increased by over £6.00, and looking at future payments a further £13.00 increase is due in a couple of months, I am still within my contract set up with Sky as my provider and considering Broadband speeds are still very low, as not yet got fibre in the area I live, not happy about an increase without any reasons why..

[Daniel0210]

@LadyGarty 

The annual price increase kicked in on the 1st April. The future increase could be a discount ending. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount is ending you will need to contact Sky nearer the time to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave