Discussion topic: Billing
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Message posted on 12 Apr 2026 01:04 PM
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Billing
Hi , I now have to reduce my bill because my husband passed away a few weeks ago Thank you
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All Replies
Message posted on 12 Apr 2026 01:06 PM
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Re: Billing
Sorry for your loss @Grandkids7
Just to let you know that we are Sky customers here who help each other so what you need to do is to contact Sky if you want to reduce your package.
There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:
https://www.sky.com/help/articles/change-your-package-2
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Apr 2026 01:17 PM
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Re: Billing
Sorry for your loss. Are you the account holder or was it your late husband?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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