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Discussion topic: Billing re new set up

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This message was authored by: Greenie4

Billing re new set up

When the Sky sales rep contacted me I was informed that if I rejoined Sky my exit fee from EE would be covered by Sky.
I now have a final bill from EE - what do I do with this - I assumed this would have been sent direct to Sky from EE.

The bill is for £853.16

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This message was authored by: Daniel0210

Re: Billing re new set up

Posted by a Superuser, not a Sky employee. Find out more

@Greenie4 

Sky don't pay EE. The customer pays the early termination fees and Sky reimburse the customer. 

Sky would only credit back up to £200 for broadband and up to £100 for TV. Please read below about Sky switching credit

https://www.sky.com/help/articles/switching-credit-offer 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Billing re new set up

Posted by a Superuser, not a Sky employee. Find out more

@Greenie4 wrote:

I now have a final bill from EE - what do I do with this


You have to pay it.

 


The bill is for £853.16


Oh dear, as above, Sky will not cover this.

I am just another Sky customer and my views are my own even if you don't like the answers
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