Discussion topic: Billing re new set up
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Message posted on 05 Jan 2026 02:55 PM
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Billing re new set up
When the Sky sales rep contacted me I was informed that if I rejoined Sky my exit fee from EE would be covered by Sky.
I now have a final bill from EE - what do I do with this - I assumed this would have been sent direct to Sky from EE.
The bill is for £853.16
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Message posted on 05 Jan 2026 03:01 PM
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Re: Billing re new set up
Sky don't pay EE. The customer pays the early termination fees and Sky reimburse the customer.
Sky would only credit back up to £200 for broadband and up to £100 for TV. Please read below about Sky switching credit
https://www.sky.com/help/articles/switching-credit-offer
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 05 Jan 2026 03:14 PM
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Re: Billing re new set up
@Greenie4 wrote:I now have a final bill from EE - what do I do with this
You have to pay it.
The bill is for £853.16
Oh dear, as above, Sky will not cover this.
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