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This discussion topic has been answered Discussion topic: Billing issues

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This message was authored by: karen+n+chris

Billing issues

I cancelled my and my wifes  contracted in february was told by the guy who cancelled it i would have NOTHING to pay. I love and ive been charged £9.10 for a month that i haven't been with them

Answer would be help [removed]

 

Moderator Notes: removed inappropriate comments and retitled to better reflect issue.


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This message was authored by: PandJ2020 Answer

Re: Billing issues

Posted by a Superuser, not a Sky employee. Find out more

Billing is monthly in advance (Even during notice period).  Depending on the timing then a further payment can be taken.  (Although a pro-rata credit will be applied back to cessation date on the following bill)

 

I assume you have received cancellation confirmation?

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Billing issues

Posted by a Superuser, not a Sky employee. Find out more

Billing is monthly in advance (Even during notice period).  Depending on the timing then a further payment can be taken.  (Although a pro-rata credit will be applied back to cessation date on the following bill)

 

I assume you have received cancellation confirmation?

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

Reply