Billing and payment restricted

[Farhan20019]

When ever i click billing and payments on the sky website it always says restricted and im abit confused on why it says that??

[caesarome]

It could be because you are not logged in with yor main Sky ID.

A way to check which Sky ID's a linked to an account is by clicking the "forgotten username" link when signing in and it will show you all the emails/sky ID's associated with your account, which you can then try and log in with.

[Addie15]

Hi there, Farhan20019, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi @Farhan20019 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.