Discussion topic: Billing Page

This message was authored by: NathanK2003 · ‎24 Jun 2023

I have paid my bill early this morning. I still haven't got my access. I went to my bill and it's saying £0.00 left to pay. Then I go to my.sky again and it says reinstate my account. I press that & it says. 'Access restricted" or something like this.

Thank you.

This message was authored by: NathanK2003 · ‎24 Jun 2023

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This message was authored by: Mark39 · ‎25 Jun 2023

Have you also re-setup your direct debit or monthly card payment?

This message was authored by: caesarome · ‎25 Jun 2023

@NathanK2003

As well as setting up your payment method again reinstatement will not occur until this payment has been cleared and that might not happen until Monday at the earliest.

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This message was authored by: NathanK2003 · ‎25 Jun 2023

I did this early hours yesterday. I'm on the phone now to sky team and hopefully they can sort this.

Discussion topic: Billing Page

Billing Page

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