Discussion topic: Bill
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Message posted on 28 Oct 2025 10:05 PM
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Bill
Paid my bill on the 26th of October and sky have tried taken money again today the 28th of October
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Message posted on 28 Oct 2025 10:11 PM - last edited: 28 Oct 2025 10:23 PM
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Re: Bill
@Serenanolan wrote:Paid my bill on the 26th of October and sky have tried taken money again today the 28th of October
You shouldn't be making manual payments.
It was too late to stop the automated one.
Message posted on 28 Oct 2025 10:19 PM
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Re: Bill
Unless your services have been restricted there should never been any need to make a manual payment as you have done because if you do it to close to your billing date then it is to late to stop the payment from being via the details you have set up on your account.
You should now see a credit that you can either leave so it will be used to pay your next bill or you can call Sky about having it refunded.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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