Discussion topic: Bill
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Message posted on 01 Dec 2024 11:40 AM
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Bill
Why do I have a bill when I canceled my subscription last month
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All Replies
Message posted on 01 Dec 2024 12:11 PM
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Re: Bill
What service did you cancel?
How did you cancel it?
Did Sky send you an email acknowledging the cancellation?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 01 Dec 2024 12:20 PM
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Re: Bill
@Williams123 wrote:Why do I have a bill when I canceled my subscription last month
Likely because you are billed as normal during your 1 month notice period.
Message posted on 01 Dec 2024 12:22 PM
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Re: Bill
Billing doesn't stop just because you have given notice to leave as it continues right up the day your services are cancelled so any overpayment can then be refunded to you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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