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Discussion topic: Bill

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This message was authored by Anonymous This message was authored by: Anonymous

Bill

Hello, I would like to see on my account the previous bills from 2017 until now because I am able to see from 2021-2023

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This message was authored by GD1 This message was authored by: GD1

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  You'll need to call Sky to get any bills prior to 2021, there may be a chargeb to get these, however I doubt the system willl allow and adviser to amend your account to go back to 2017.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

We are customers here @Anonymous I believe Sky will only be able to provide you with copies of old bills by you calling them. They'll only be able to provide them in the method you normally receive them and there may be a charge. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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