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Discussion topic: Bill too expensive

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This message was authored by: Montrose62

Bill too expensive

I need to reduce my monthly bill. I cannot afford the present charge

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This message was authored by: Daniel0210

Re: Bill too expensive

Posted by a Superuser, not a Sky employee. Find out more

@Montrose62 

You haven't said which service; TV, Broadband?

 

It will involve either negotiating a new discount if yours has expired or in the case of a TV subscription, potentially removing a part of your current package.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Montrose62

Re: Bill too expensive

Please contact me to reduce my bill. Monthly charge has hugely increased.

must be reduced or I'll have to leave Sky, I'm a long term customer for many years. 
I like Sky but cannot afford to continue as a pensioner 

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This message was authored by: Montrose62

Re: Bill too expensive

Yes, far too expensive 

This message was authored by: Daniel0210

Re: Bill too expensive

Posted by a Superuser, not a Sky employee. Find out more

@Montrose62 

No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact if needed.

 

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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