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Discussion topic: Bill rise

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This message was authored by: Sinbad1960

Bill rise

Why as my bill gone from £124 to £132
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This message was authored by: Daniel0210

Re: Bill rise

Posted by a Superuser, not a Sky employee. Find out more

@Sinbad1960 

April price increase?

We can’t see your bills but the usual reason for a bill increase (other than the usual annual price increase in April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: DaveDrizen

Re: Bill rise


@Sinbad1960 wrote:
Why as my bill gone from £124 to £132

If you are looking at you your bill for April its the annual price increase, by the look atthe difference in the amounts you have quoted. You should get a email or letter from sky eventually explaining things.  This year if you are a satellite subscriber (SkyQ or Sky+) in the email or letter tells you if you don't like the increase you have the right to cancel your subscription. ( within 30days of receiving it)  you can leave without any termination fee even if you are still minium term. I understand the 31 day notice still applies.

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