0

Discussion topic: Bill query

Reply
This message was authored by: Yvonne5657

Bill query

My bill says im paying for sky signature,sky cinema,sky go extra,sky hd. Im not sure i get all of these features so why am i paying for them?

Reply

All Replies

This message was authored by: MightyQuinn

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne5657 wrote:

My bill says im paying for sky signature,sky cinema,sky go extra,sky hd. Im not sure i get all of these features so why am i paying for them?


Hi @Yvonne5657   That is not something the community can help you with. Which feature are you not receiving?

This message was authored by: Daniel0210

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne5657 

Have you checked your package to see what you subscribe to? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne5657 

What is it you do not believe that you get ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Yvonne5657
Level 1 icon
Topic Author
This message was authored by: Yvonne5657

Re: Bill query

Sky go 

 

This message was authored by: caesarome

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne5657 

This link explains what Sky Go Is extra is:

 

https://www.sky.com/help/articles/what-is-sky-go-extra

 

If you do not want it then call Sky to give them 31 days notice to cancel it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: MightyQuinn

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne5657 wrote:

Sky go 


Hi @Yvonne5657   Sky Go is used on a phone/tablet/PC/Games console. If you don't need the extra facilities provided by Sky Go Extra (Sky Go is free) then call Sky and cancel it. What is Sky Go Extra?.

Reply