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Discussion topic: Bill query

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Avatar for Suzanne-74
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This message was authored by: Suzanne-74

Message posted on ‎19 Nov 2025 06:24 PM

Bill query

Hi I rang last week & cancelled the sports package on my account but I've been charged over £90 this month & it should be far less. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎19 Nov 2025 06:28 PM

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more

@Suzanne-74 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

The cancellation of Sky Sports will be after a 31 day notice period.


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This message was authored by: caesarome

Message posted on ‎19 Nov 2025 07:28 PM

Re: Bill query

Posted by a Superuser, not a Sky employee. Find out more
@Suzanne-74 wrote:

Hi I rang last week & cancelled the sports package

As 31 days notice is required to cancel the sports package your billing will continue as usual until the package is removed so you will be billed for Sky Sports then after it is removed from your account any overpayment should be credited back to you.

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