Discussion topic: Bill payment

This message was authored by: Patriciamcdaid · ‎09 Aug 2026

I keep getting told my bill is unpaired and late fee been applied my bill is paided

This message was authored by: PandJ2020 · ‎09 Aug 2026

Did you pay manually? (As this may not stop the automated collection)

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Daniel0210 · ‎09 Aug 2026

Did you make a manual payment? Any manual payment was unnecessary and has correctly gone as a credit on your Sky account (to be used on your next bill), and then if the planned payment Sky try to take fails your services stand the risk of being restricted.

Best to let the Direct Debit or continuous card payment you have set up (as per the T's and C's) do the transaction Sky will be expecting.

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: caesarome · ‎09 Aug 2026

@Patriciamcdaid

Does the MySky app or online here show that the bill has been paid:

https://www.sky.com/bill/tv-broadband-talk

Are these emails or texts actually from Sky ?

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Discussion topic: Bill payment

Bill payment

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