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Discussion topic: Bill payed, DD not accepting, phone off!

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Avatar for Chris_f
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This message was authored by: Chris_f

Message posted on ‎20 Jan 2025 04:38 PM

Bill payed, DD not accepting, phone off!

Hi, 

 

My bill is payed and I've entered DD details and accepted but it just keeping saying no dd details when I go back to the bill, currently discounted and can't phone any numbers due to the block!

 

Please help .... can't contact anyone via phone numbers to resolve this issue 

 

Chris 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎20 Jan 2025 04:46 PM

Re: Bill payed, DD not accepting, phone off!

Posted by a Superuser, not a Sky employee. Find out more

So if you ignore the message about no payments details does your Sky bill itself here show that your latest bill has been paid:

 

https://www.sky.com/bill/tv-broadband-talk

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