Bill higher than agreed

[juno2424]

Hi, I noticed my bill is higher than I agreed , I agreed to £45 a month but your about to charge me £52 which is not what I agreed . I have not used the phone .so whynis it gone up £7

[Daniel0210]

@juno2424 

Either the annual,price increase or your discounts are expiring. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave