0

Discussion topic: Bill Query

Reply
Avatar for BillHeaney
Level 0 icon
What's this?
This message was authored by: BillHeaney

Message posted on ‎05 Dec 2025 03:20 PM

Bill Query

Why am I being billed for Sky Q Multiscreen Pack? I only have one TV in my house.

Report post
Post 1 of 4
262 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Dec 2025 03:35 PM

Re: Bill Query

Posted by a Superuser, not a Sky employee. Find out more

@BillHeaney 

Do you use it for Sky Go?


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
HAPPY NEW YEAR
Report post
Post 2 of 4
254 Views
0 Likes
Reply
Avatar for MightyQuinn
Level 13 icon
What's this?
Superuser
This message was authored by: MightyQuinn

Message posted on ‎05 Dec 2025 04:01 PM

Re: Bill Query

Posted by a Superuser, not a Sky employee. Find out more

Hi @BillHeaney   Is/was it bundled in with other discounts to get a cheaper deal? Note, it is Multiscreen (not Multiroom which implies other TVs).

Welcome to the Sky Community Forum

Report post
Post 3 of 4
241 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎05 Dec 2025 04:05 PM

Re: Bill Query

Posted by a Superuser, not a Sky employee. Find out more

@BillHeaney 

Multiscreen is required if use Sky Go to watch back your recordings so if you do not do this then you can contact Sky and give them 31 days notice to cancel it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 4
236 Views
0 Likes
Reply
Reply