0

Discussion topic: Bill Payment not on Bill

Reply
This message was authored by: Chloe278

Bill Payment not on Bill

Hey,

 

I made a manual payment to my TV streaming bill, and it is not showing after a few days. The money has left my bank, and has been received to Sky. 
I manually paid my WiFi bill a few minutes after the tv bill, and that one shows up. 

Does this mean that the payment hasn't been received for my TV streaming bill? 

Reply

All Replies

This message was authored by: MightyQuinn

Re: Bill Payment not on Bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chloe278   Why have you made manual payments? 

Avatar for Chloe278
Level 1 icon
Topic Author
This message was authored by: Chloe278

Re: Bill Payment not on Bill

Sometimes my pay date changes so I just do manual payments to make sure my bills are paid. 

This message was authored by: PandJ2020

Re: Bill Payment not on Bill

Posted by a Superuser, not a Sky employee. Find out more

@Chloe278 wrote:

Sometimes my pay date changes so I just do manual payments to make sure my bills are paid. 


...but that's the problem.  Sky expect a regular automatic collection and making manual payments outside of this may not prevent the automatic collection.

I am just another Sky customer and my views are my own even if you don't like the answers
Reply