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Discussion topic: Big problem

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This message was authored by: YH2

Message posted on ‎17 Nov 2025 03:37 PM

Big problem

I need help because when I try to click on reactivate now that I lost my services then confirm, nothing happens.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎17 Nov 2025 04:00 PM

Re: Big problem

Posted by a Superuser, not a Sky employee. Find out more

@YH2 

Have you paid any outstanding bill and also setup your payment method again ?

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Message posted on ‎17 Nov 2025 04:42 PM

Re: Big problem

No I didn't yet - no one has helped me.

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This message was authored by: caesarome

Message posted on ‎17 Nov 2025 05:04 PM

Re: Big problem

Posted by a Superuser, not a Sky employee. Find out more

You need to pay what you owe before Sky will restore your services as they will not do this before you have done this.

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