Hello, I'm here cause I'm hoping someone can help me clarify what on earth is going on here. So I was paying £159 per month for all of the TV packages as well as whole home. I thought this was becoming increasingly expensive and correctly so.. I struggled to pay in the month of September. I had my services restricted... Understandably.. From the START of September, so throughout the whole month I wasn't using any of the Sky packages at all.
In my bill it states the dates I'm being charged is 20th August - 19th September... (The one i missed) Well I paid the outstanding balance TODAY on the 22nd September. Upon paying I notice my bill is due for just my CCA agreement for sky glass of £21. So now my bill is £179.. okay.. So I've paid the £179 outstanding..
Well now I wanted to cancel my current packages of Sky Sports and TNT sports as well as UHD to reduce my bill from £159 to £83.. Much more manageable. Then I noticed there was a deal of £40 per month for both Sky Sports and TNT.. So I cancelled the sky sports and TNT Sports to get ready to instead change to the 24 month contract commitment of a much more manageable sum. However upon cancelling, it instead.. continues to charge me until the 20th October.. When.. I want it gone full stop. Ready for a contract instead. I'm now looking at my next predicted bill for October and it's thinking it can charge me £203.. DOUBLE OF EVERYTHING?!?!??!
I'll be compltely honest, I don't know how that's even fair? I'm trying to cancel the rolling day contracts on the DAY I've paid the outstanding balance BEFORE I watch anything so I can start afresh from £0 outstanding and enter a contract for a much better deal but instead I've been given a much worse hand.. What on earth can I do now?!
