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Discussion topic: Automatic Payment to Sky After First Phone Bill Payment

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This message was authored by SamerFares This message was authored by: SamerFares

Automatic Payment to Sky After First Phone Bill Payment

I made my first payment for my phone today, and later in the evening, I noticed an automatic payment to Sky. However, my bill still reflects payment for only one month. Is this normal? Has anyone else experienced this? Any insights would be appreciated.

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This message was authored by caesarome This message was authored by: caesarome

Re: Automatic Payment to Sky After First Phone Bill Payment

Posted by a Superuser, not a Sky employee. Find out more

@SamerFares wrote:

I made my first payment for my phone today, and later in the evening, I noticed an automatic payment to Sky. 


You don't need to make manual payments to Sky as the bill will be paid via whatever payment details you provided when placing the order so a credit or debit card or a direct debit.

 


@SamerFares wrote:

However, my bill still reflects payment for only one month. Is this normal? 


We are billed one month at a time so they payment you made should appear as a credit on your account as Sky will still take the payment for this bill via your payment method that has been setup on your account. The credit will be used against a future bill or can be refunded to you.

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