Asking me to return equipment

[Xcellmatt0101]

I have had a request from sky to return equipment (stream puck) but I only have the one and if I return this I have nothing to watch their services on. 

tried getting through to customer services and twice been sent in a merry go round. I originally had sky glass with multitool. The sky glass failed at 4 years old so bought a new tv and just used the stream puck on it. Obviously no longer needing multitool. Any suggestions on a direct number I can call and get some one who has a clue what they are doing?

[LJB-C]

Hi there @Xcellmatt0101, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141