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Discussion topic: Alarm system needed a boost.

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This message was authored by: Weezypops1

Alarm system needed a boost.

Our alarm system needed a signal boost for which we pay £7.50 per month. Had this for a few years but now we don't need it so wan contacted Sky to cancel the extra boost. 
Had an email saying we will incur an early termination fee of £120 odd. 
Surely this can't be right.

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This message was authored by: DaveDrizen

Re: Alarm system needed a boost.


@Weezypops1 wrote:

Our alarm system needed a signal boost for which we pay £7.50 per month. Had this for a few years but now we don't need it so wan contacted Sky to cancel the extra boost. 
Had an email saying we will incur an early termination fee of £120 odd. 
Surely this can't be right.


If that item is on minimum term contract  and you want to cancel before the end of that term. If Sky  allow you to cancel they will impose a termination free equivalent to the amount you would paid from the date your cancellation took affect to date the minimum term would have ended. And by the  look of it that is in this case a £120 odd

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