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Discussion topic: Airpods

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Teresa32
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This message was authored by Teresa32 This message was authored by: Teresa32

Airpods

‎23 Oct 2024 06:03 PM

I returned the airpods but I'm being charged for it, I returned it the day after I received it, the device didn't fit well in my ear, I hope Sky returns the money that was charged and cancels the airpods contract

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Airpods

‎23 Oct 2024 06:31 PM - last edited: ‎23 Oct 2024 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more

How long ago?  I presume you contacted Sky before returning them to agree the return?

I am just another Sky customer and my views are my own
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caesarome
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Superuser
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Re: Airpods

‎23 Oct 2024 07:19 PM

Posted by a Superuser, not a Sky employee. Find out more

You should get any money refunded but as above did you let Sky know you are returning them within the colling off period ?

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