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Discussion topic: Ad ons

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This message was authored by Anonymous This message was authored by: Anonymous

Ad ons

Hi, due to rising costs of household bills we are struggling and looking to cut down. If by any chance we can take off some of our ad ons, we would like to keep sky TV but not anything else. If there anything we can do to sort this. Thanks for taking the time to read my message. Mollie scanlan
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This message was authored by caesarome This message was authored by: caesarome

Re: Ad ons

Posted by a Superuser, not a Sky employee. Find out more

As you are only talking to other Sky customers on here @Anonymous I would suggest calling Sky and talking to them about this:

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ad ons

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 
Sky TV
~ To remove part of your TV package you will need to contact Sky. If you want to cancel it completely, and you’re out of contract, you’ll need to give the required notice of 31 days. Be aware the latest T’s and C’s explicitly state you cannot cancel within a minimum term deal unless Sky agree to it. If they agree you’ll end up paying off the rest of the discounted term in one payment.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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