Discussion topic: Activation date missed

This message was authored by: Joannebaker · ‎21 Dec 2024

I haven't activated my sky Hun yet and now sly are saying they are going to collect my hub

This message was authored by: Mark39 · ‎21 Dec 2024

Can you give us the whole story, by way of background?

This message was authored by: Joannebaker · ‎21 Dec 2024

Sky have said that they are arranging for my hub to be collected because I haven't activated it yet and that I might have to pay for the equipment. I had no idea that there was a time limit on activating it and don't want to cancel my account

This message was authored by: caesarome · ‎21 Dec 2024

Sorry but your post still isn't very clear, you don't activate broadband as that is done for you automatically so if you don't connect you hub up it doesn't matter as you are still paying for the service.

Have you been sent a new hub and you haven't returned the old one ?

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Discussion topic: Activation date missed

Activation date missed

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