Discussion topic: Account
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Message posted on 18 Sep 2026 05:50 PM
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Account
im moving out the property and need to remove my name from the account, my husband is staying in the home. Please advise
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Message posted on 18 Sep 2026 05:53 PM
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Re: Account
Presumably you are the account holder.
If you are Sky don't allow such changes. The account holder would need to cancel, return all loaned equipment then the remaining occupant subscribe in their own name.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 18 Sep 2026 05:54 PM
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Re: Account
@ChantellF You will need to cancel all services in your name as you can't remove your name and replace it with another persons.
You'll also need to return any loaned equipment such as SKy Q Box, Broadband hub etc.
Once cancelled your partner can then sign up themselves
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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