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Discussion topic: Account

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This message was authored by: ChantellF

Account

im moving out the property and need to remove my name from the account, my husband is staying in the home. Please advise 

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This message was authored by: Daniel0210

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@ChantellF 

Presumably you are the account holder.

 

If you are Sky don't allow such changes. The account holder would need to cancel, return all loaned equipment then the remaining occupant subscribe in their own name.


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This message was authored by: GD1

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@ChantellF  You will need to cancel all services in your name as you can't remove your name and replace it with another persons.

 

You'll also need to return any loaned equipment such as SKy Q Box, Broadband hub etc.

 

Once cancelled your partner can then sign up themselves

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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