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Discussion topic: Account
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This message was authored by: Burlingham
Message posted on 26 Jul 2026 11:13 AM
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Account
Want to order broadband however it's says cannot process as have outstanding balance after checking it's says my balance is 0.00
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Jul 2026 12:02 PM
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Re: Account
All you can do is to either call Sky about this or try to make a manual payment of 1p to see if it then allows you to place the order.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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