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This message was authored by: revird

Message posted on ‎08 Mar 2026 11:00 AM

Account

Why is my account restricted

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎08 Mar 2026 11:23 AM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@revird 

Presuming then that your current Sky mobile is working okay, give Sky a call so they can look into this for you. Just dial 150 free. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎08 Mar 2026 11:13 AM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here with no access to your account.

 

Accounts are usually restricted due to missed payments.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Daniel0210

Message posted on ‎08 Mar 2026 11:16 AM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@revird 

Are your services actually restricted or access to your Sky account restricted? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: revird

Message posted on ‎08 Mar 2026 11:19 AM

Re: Account

Need to upgrade my phone but is says account restricted 

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This message was authored by: Daniel0210 Answer

Message posted on ‎08 Mar 2026 11:23 AM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@revird 

Presuming then that your current Sky mobile is working okay, give Sky a call so they can look into this for you. Just dial 150 free. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for revird
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Message posted on ‎14 Mar 2026 06:05 PM

Re: Account

Payments are all up-to-date 

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This message was authored by: Daniel0210

Message posted on ‎14 Mar 2026 06:15 PM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@revird 

What did Sky say when you called them about this?


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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