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Discussion topic: Account restricted

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Avatar for Sofika1
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This message was authored by: Sofika1

Message posted on ‎19 Nov 2024 10:38 AM

Account restricted

I am trying to view my bills on My Sky app and it says restricted, I have set up a direct debit payment, so definitely I have not missed any payments. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎19 Nov 2024 10:42 AM

Re: Account restricted

Posted by a Superuser, not a Sky employee. Find out more

@Sofika1 

Give this a try:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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