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Discussion topic: Account locked

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Avatar for dobes45
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This message was authored by: dobes45

Message posted on ‎25 Dec 2025 01:11 AM

Account locked

Hi, when I log into my account page whether on the app or through the sky box it states my account is suspended and to make a payment even though all payments are up to date? Any advice please.
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Avatar for daveNOS
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Superuser
This message was authored by: daveNOS

Message posted on ‎25 Dec 2025 07:39 AM

Re: Account locked

Posted by a Superuser, not a Sky employee. Find out more

@dobes45 You will have to contact customer service to get this issue resolved. 

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