Discussion topic: Accessing sky on computer

This message was authored by: shirl13 · ‎22 Jan 2025

It keeps saying an unknown error has occurred when I try to sign in

This message was authored by: GD1 · ‎22 Jan 2025

@shirl13 Can you clarify what it is exactly your trying access?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: shirl13 · ‎22 Jan 2025

I was doing what I do multiple times a day. Typed in sky.com. When it came up pressed sign in, it asked for my email, put it in and pressed continue and it kept coming up with "an unknown error has occurred". Am wondering if it's my computer or a problem with my account

This message was authored by: GD1 · ‎22 Jan 2025

@shirl13 Try clearing the browser history & cookies.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Chodley · ‎22 Jan 2025

Delete all the cookies for sky.com

Discussion topic: Accessing sky on computer

Accessing sky on computer

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