About my bill

[Joanne114]

I am not paying £50, I was told my tv would be £15 i didn't ask or was told about having whole house but you still billed me for it, you sent a pre paid box for me to send the puck's back when you only sent me 1 and that was for my lounge so I have non to send back, if I knew my bill was going to be so high i wouldn't have come back to sky

[MightyQuinn]

Hi @Joanne114   I'm afraid that you are not talking to Sky here. Please see Welcome below.

[caesarome]

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@Joanne114 wrote:
I am not paying £50,

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Your first bill might be higher due to it covering more than 4 weeks.

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@Joanne114 wrote:
i didn't ask or was told about having whole house but you still billed me for it, 

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If you want Sky in more than one room that you must have whole home.

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@Joanne114 wrote:
 you sent a pre paid box for me to send the puck's back when you only sent me 1 and that was for my lounge so I have non to send bac

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I think your are trying to say you need a second return box, is this what you mean ?