I purchased a new phone, on contract, and have sent my old one back which should have paid off my old device. However my new bill (and predicted future bills) shows costs for both devices.
It will do until such time as the returned device has been received, processed, checked for damage and its value ascertained.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Fair enough, but given that the value was predicted to cover the full remaining cost of the old device, will the payment I have just made put me in credit?
Fair enough, but given that the value was predicted to cover the full remaining cost of the old device, will the payment I have just made put me in credit?
Yes - no payment goes down the back of the sofa.
I am just another Sky customer and my views are my own even if you don't like the answers
