£0 bill needs paying

[Jobsagoodon]

My sky is paid by direct debit and ive never missed a bill in 3 years being with them.

In this 3 year period sky have no idea how to fix my problem.

1000030464.jpg

 

When i try to check out any deals on sky it pops up with you have a bill oustanding of £0

I have tried uninstalling and reinstalling the app

Ive spoke to customer services.

This is my last try to see if anyone can help before i go to a different provider.

Ive even tried paying the £0 bill

Im tired of getting np help. 

[Me134]

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@Jobsagoodon wrote:

My sky is paid by direct debit and ive never missed a bill in 3 years being with them.

In this 3 year period sky have no idea how to fix my problem.

1000030464.jpg

 

When i try to check out any deals on sky it pops up with you have a bill oustanding of £0

I have tried uninstalling and reinstalling the app

Ive spoke to customer services.

This is my last try to see if anyone can help before i go to a different provider.

Ive even tried paying the £0 bill

Im tired of getting np help. 

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Anything outstanding in Marketplace? Do you see the same thing by logging in to the account online? I can't see your picture yet so apologies if it answers any of those questions.

[Me134]

@Jobsagoodon Seems silly but if there's nothing in Marketplace that stands out perhaps try paying a penny in?

[Mark39]

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@Me134 wrote:

@Jobsagoodon Seems silly but if there's nothing in Marketplace that stands out perhaps try paying a penny in?

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Exactly what I was about to suggest! 🙂

[Jobsagoodon]

No theres nothing in the marketplace

[GD1]

@Jobsagoodon  Your 2 other posts on different threads have been removed as you already posted here and have received replies.

Creating multipe posts is unhelpful.

[Me134]

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@Jobsagoodon wrote:

No theres nothing in the marketplace

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Have you tried paying a penny in then? Got to be worth a shot I'd have thought.

[Jobsagoodon]

I posted 2 because one of them i forgot to add a photo and there was no where to delete them. 

[Jobsagoodon]

Maybe try helping instead of pointing somebodies mistakes out. 

[Jobsagoodon]

How do you add a penny i thought you just payed to rent or own films.

[Me134]

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@Jobsagoodon wrote:

How do you add a penny i thought you just payed to rent or own films.

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There's a 'pay different amount' option there already chosen? I presume there's more if you scroll down where you can input an amount and chose the payment method?