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Discussion topic: Netflix connectivity

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This message was authored by DB299 This message was authored by: DB299

Netflix connectivity

Trying to access Netflix for the 5th night in a row, but just spinning wheel. Ongoing problem, sometimes fixed via online hints, but not now. I pay pretty much full package and customer for 15 years plus, so would like some acknowledgement and even recompense. Can someone reach out to me as its becoming very frustrating and I feel let down given the fees I am paying each month.
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Netflix connectivity

Posted by a Superuser, not a Sky employee. Find out more

@DB299 wrote:
Can someone reach out to me

Sky won't do that from a forum post.

 

As a start, which Sky platform is this on, and how is the device connected?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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