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Discussion topic: Missing Episodes

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This message was authored by AlanDLR This message was authored by: AlanDLR

Missing Episodes

My Sky Q box did not record Season 5 Episodes 6 & 7, on Sky Witness, as programmed. I found episode 7 on catch up but episode 6 was not on catch up or On Demand. How can I find the missing episode?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Missing Episodes

Posted by a Superuser, not a Sky employee. Find out more

@AlanDLR wrote:

does that make a difference?


No, not sure why it isn't working for you as it is for me as it loads up after a few seconds so perhaps try a different browser if you can't find the episode via your box. You could also try using the Sky Go app to locate the episode.

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This message was authored by caesarome This message was authored by: caesarome

Re: Missing Episodes

Posted by a Superuser, not a Sky employee. Find out more

You have forgotten to say what show this was ?

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AlanDLR
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This message was authored by AlanDLR This message was authored by: AlanDLR

Re: Missing Episodes

Thanks for answering.

Looks like it's not only episodes that are missing, my marbles are slipping away as it is. 

The programme is The Rookie.

This message was authored by caesarome This message was authored by: caesarome

Re: Missing Episodes

Posted by a Superuser, not a Sky employee. Find out more

You should be able to download episode 6 from catchup to your box via this link 

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AlanDLR
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This message was authored by AlanDLR This message was authored by: AlanDLR

Re: Missing Episodes

Thanks, but that link could not be used "right now, try again later". I did notice the link was for bskyb, does that make a difference?

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Missing Episodes

Posted by a Superuser, not a Sky employee. Find out more

@AlanDLR wrote:

does that make a difference?


No, not sure why it isn't working for you as it is for me as it loads up after a few seconds so perhaps try a different browser if you can't find the episode via your box. You could also try using the Sky Go app to locate the episode.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
AlanDLR
Topic Author
This message was authored by AlanDLR This message was authored by: AlanDLR

Re: Missing Episodes

Hooray, never say die! Managed to get that link to work and episode was downloaded to my topbox, top guy!

AlanDLR
Topic Author
This message was authored by AlanDLR This message was authored by: AlanDLR

Re: Missing Episodes

@caesarome Top Guy 👍👍👍

 

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