12 Aug 2023 08:02 PM
The listings on my program guide are either non existent or extremely slow. Can anyone give me some clue as to how to remedy this?
12 Aug 2023 08:06 PM
Posted by a Superuser, not a Sky employee. Find out moreWhich Sky System do you have?
13 Aug 2023 12:59 PM
@HullFC2023 wrote:The listings on my program guide are either non existent or extremely slow. Can anyone give me some clue as to how to remedy this?
@HullFC2023 Have you tried a box reboot? Here are a couple of suggestions from the web on how to do that.
1 - Press the standby button on your Sky remote, then turn your box off at the mains. Wait a few moments and turn the box back on. Wait four minutes, then press Sky on your Sky remote.
Or 2 -Turn off your Sky box directly at the mains.
Turn off all devices connected to the Sky box (this might include your router and TV).
Check that all the lights on the Sky box have completely disappeared.
Leave the box and connected devices off for a few minutes.
Switch your devices back on.
If you try a reboot, make sure not to do it if you're recording or downloading something.
13 Aug 2023 01:35 PM
@HullFC2023 wrote:The listings on my program guide are either non existent or extremely slow. Can anyone give me some clue as to how to remedy this?
Follow the steps here fo No Satellite Signal ->
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
There is a phone number at the end to contact Sky if this doesn't work.
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