When using phone it’s very crackly

[Nicky272]

When trying to talk you can't hear anything as the line is all crackles 

[Daniel0210]

@Nicky272 

Have you other means of calling Sky to report this? 

[Nicky272]

Yeah I do, what's the best number to ring? 

[Daniel0210]

@Nicky272 
If you already have a Sky Mobile call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.

If you don't want to call we can get you some help here but it may be tomorrow now. Let us know.