30 Jul 2023 10:29 AM
I have made 3 calls and getting nowhere. I have repeatedly done what i have been asked to check on the phone and nothing works. ijust need to speak to someone in the uk to help me. bloody nightmare
30 Jul 2023 10:35 AM
Posted by a Superuser, not a Sky employee. Find out more@agitated To get you some help I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite or blue chat bubble.
When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.
I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts
30 Jul 2023 11:01 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @agitated an invite to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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