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Discussion topic: What a nightmare. i just need my phone line fixed

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This message was authored by agitated This message was authored by: agitated

What a nightmare. i just need my phone line fixed

I have made 3 calls and getting nowhere. I have repeatedly done what i have been asked to check on the phone and nothing works.  ijust need to speak to someone in the uk to help me. bloody nightmare

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This message was authored by GD1 This message was authored by: GD1

Re: What a nightmare. i just need my phone line fixed

Posted by a Superuser, not a Sky employee. Find out more

@agitated  To get you some help I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: What a nightmare. i just need my phone line fixed

Posted by a Sky employee

Thanks for escalating this. We’ve sent @agitated an invite to chat.

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