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Discussion topic: Phone not working

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This message was authored by Philip1637484 This message was authored by: Philip1637484

Phone not working

I have just joined sky and had all of my installations, but my phone isn't working.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Phone not working

Posted by a Superuser, not a Sky employee. Find out more

@Philip1637484 where are you plugging the phone in? On many installs the phone needs to be pluged into the Sky hub not into a wall phone socket. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Highlinder This message was authored by: Highlinder

Re: Phone not working

Posted by a Superuser, not a Sky employee. Find out more

@Philip1637484  How many lights are showing as green on the front of your router?



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