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Discussion topic: Phone calls keep dropping out

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This message was authored by jdcastro This message was authored by: jdcastro

Phone calls keep dropping out

Hi,

 

I'm using a landline phone with my Sky hub and have been having trouble tonight.  A couple of times the phone call just dropped out (after about 20 mins).  

 

I also had trouble when dialing a landline number, as each time I dialed I got nothing at the other end.

 

Has anyone else been having similar problems recently?

 

Jonathan

Salisbury, SP2

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This message was authored by caesarome This message was authored by: caesarome

Re: Phone calls keep dropping out

Posted by a Superuser, not a Sky employee. Find out more

@jdcastro 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:


https://www.sky.com/help/articles/fix-phone-problems-start

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