Need to change home number getting taxi calls all day and during night I'm housebound can I get hel

[Mpatterson]

Need help to get house phone number changed getting taxi calls all night I'm disabled housebound thanks

[Mark39]

Sky (and most other service providers) will normally only agree to change your number if you're receiving threatening calls and have reported them to the Police. As there are no new numbers, it's inevitable that the number you're allocated will have been used fairly recently before.

You can only try explaining the circumstances to Sky to see if they can help exceptionally. Call them on 150. Failing that, activating the Sky Talk Shield tomscreen incoming calls may help.

https://www.sky.com/help/home/sky-talk/nuisance-calls/articles/dealing-with-nuisance-phone-calls-and...

[Maha3]

I am receiving thread call and I told the police also I need change my home numbe r

[caesarome]

@Maha3 

Have you read the post by @Mark39 just above yours, call Sky if you have the police involved.

[Daniel0210]

@Maha3 

Sky will want your crime reference number so have it handy. 

[Maha3]

I have that crime number 

[Mark39]

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@Maha3 wrote:

I have that crime number 

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Give Sky a call on 150 to request a change of number.

[Maha3]

It is for sky home number 

[Mark39]

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@Maha3 wrote:

It is for sky home number 

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Ok. You still need to call to ask for your number to be changed.

[Kelsingra]

Hey @Mpatterson 

As you mentioned that you are disabled, I wanted to make sure that you know about our Accessibility Team who can give you extra support if needed.


Are you already signed up with the Accessibility Team? Once registered there are also different methods of communication with this team

https://www.skyaccessibility.sky/

Thank you for joining our Community Forum! 🙂