19 Apr 2024 03:36 PM
Hi. My house phone stopped working when I got sky Q. I bought another one and that wouldn't work. Can anyone suggest what type of cordless phone I should get
20 Apr 2024 09:53 PM
Posted by a Superuser, not a Sky employee. Find out more@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
19 Apr 2024 03:44 PM
I'm not sure why having a Sky Q box would mean your landline phone wouldn't work. Do you mean Sky broadband?
19 Apr 2024 03:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wendy602 wrote:
Hi. My house phone stopped working when I got sky Q
Your landline phone is not influenced by you having Sky Q. Did you change your Sky Broadband set up at the same time?
20 Apr 2024 09:40 PM
20 Apr 2024 09:53 PM
Posted by a Superuser, not a Sky employee. Find out more@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
21 Apr 2024 12:02 PM
It was plugged into the wall socket. I just picked it up after sky Q was put in and it wouldn't t work. I bought a new phone to check and that wouldn't work either
21 Apr 2024 01:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mark39 wrote:
@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
If there's no dial tone, try the simple connection test here, even if your broadband is ok. Let us know how you get on.
https://www.sky.com/help/articles/broadband-diagnostic-start
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